We stay in close contact with our clients and their families to make sure we continue to deliver an excellent service
As well as informal feedback and questionnaires, we also regularly call our clients to make sure the service is meeting their needs
Your Feedback 2015-2016
(Total responses 86)
Did the care worker(s) treat you with dignity and respect?
Did you feel safe in their care?
Was/Were the care worker(s) kind and polite?
Is the care we provide meeting your needs?
9 % very well
Have our care workers been arriving at regular times?
Have our carers been kind and polite?
Are you happy with the number of carers who visit you?
7% Somewhat, 2% No
Overall, are your visits the right length?